We assure our customers about the quality of our products purchased by you through our website. Products.However, if you are not happy with the product, we will exchange / refund it for you, if it meets the following conditions:

  1. if you can return the products within 15 days from the date of delivery

  2. Payment Refunds are applicable only in case of damaged product or delivery of incorrect size (size other than that ordered).

  3. If the product you receive has a genuine quality/manufacturing defect.

  4. If the product is does not have the tags or had other issues.

  5. Kindly ensure that the product you return is unused, unworn and the original tags are intact.

  6. Please contact our care team within a week of the product delivery via email at (email) or call at (numb) from Monday to Friday , between 10 AM to 6:00 PM (IST). We will look into the issue and respond to you within 48 working hours.

  7. We will be happy to, following a quality check, offer you a refund. This will be processed within 7 business days. Any refund will be made in the original method of payment.

  8. Your refund will be initiated by us within 2 business days of receiving the refund request and authorization of the refund.

  9. Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways and external couriers (for cheques).

Mode of Refund

For both cancelled orders & returned products (due to incomplete sets, incorrect style, wrong sizes, or defective products delivered), the refund amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase. In case of Cash On Delivery (COD) orders, refund will be done through NEFT.

Mandatory requirements in the below mentioned cases:

  • Defective product received – Only product image required.

  • Wrong product received – Both product & Tag image required.

  • Wrong size received - Both product & Tag image required.

  • Unhappy with colour, i.e. Faded/Blurred - Only product image required.

  • Product different from website/doesn’t look same - Only product image required.

  • Incomplete order received – Only Tag image is required.